Operational Services
2500 West Colonial Drive
Orlando, Florida, 32804
(407) 254-7000
As the name might imply, the Operational Services Bureau serves as the home of the enforcement or operational components of the Orange County Sheriff’s Office. The agency’s Uniform Patrol Division, Criminal Investigations Division and Special Operations Division all serve within this bureau. These are the men and women you see every day on the streets behind the wheels of the marked patrol cars or painstakingly investigating a robbery or homicide. They are also the men and women you don’t see.
Deputies assigned to Operational Services work dangerous undercover drug operations or are assigned to the Street Enforcement Section where they work the meanest beats in the county. But while all of those are important there’s more to the bureau than street cops, undercover investigators, and detectives. You will also find the SWAT Team, Emergency Response Team, the agency’s Hostage Negotiation Team and the Hazardous Device Team working under the Operational Services umbrella. The agency’s Honor Guard, Reserve Deputies, and Task Force all work within this Bureau.
Uniform Patrol Division
Deputies assigned to the Uniform Patrol Division are the backbone of the Sheriff’s Office. These are the men and women who are the first to respond to your call for help. They are almost always the first to arrive on a scene and give aid and comfort to the injured. They often put themselves in harm’s way every day they are on the job to stabilize a violent domestic call or when they search a dark building for a dangerous suspect.
They pull victims out of burning buildings or give the first life-saving breaths of CPR to the child they have just pulled out of a backyard swimming pool. They serve and protect the citizens of Orange County and they do it with little recognition or fanfare. They take it all in and see what they do as simply part of their jobs.
Criminal Investigation Division
Arguably one of the busiest divisions of the Sheriff’s Office, the Criminal Investigations Division is unquestionably a very busy shop.
The agency’s criminal investigative functions are assigned to this division, the Major Case Section, General Assignment Section as well as the agency’s Investigative Services Section.
Special Operation Division
This part of the agency enhances the delivery of law enforcement services to the citizens of Orange County and its visitors. This division has multiple components, most of them recognizable as being the exciting and enjoyable members of our agency. Within this division, we have multiple sections: Specialized Patrol, Traffic, Aviation, and Narcotics. Our Specialized Patrol Section is the most diverse.
High Risk Incident Command
If the name of this command doesn’t tip you off in terms of its importance to the day to day operation of the Sheriff’s Office, the units that serve under it certainly will.
These are the folks who get the call during the most critical incidents that occur in the county.
The range of assignments handled by HRIC can span from the recovery and rendering safe of an explosive device to the long term recovery of a natural disaster that has crippled the county.
Worth noting, is the fact that most of the personnel who have volunteered to serve on an HRIC unit all have “day jobs.” That is, they all work regular assignments within the agency, but are ready at a moment’s notice, to respond to a critical incident when the call goes out. Clearly, HRIC is a vital component of the operational inventory of the Orange County Sheriff’s Office.
